Privacy & Policy

ELAIA T&C

DRESS CODE – The restaurant reserves the right to refuse entry to guests who do not comply with the dress code.

VALET PARKING – A minimum spend of AED 250 (after discount) per ticket is required to avail valet parking.

40% DISCOUNT – This offer is valid on à la carte F&B only and cannot be combined with any other promotion. Booking is mandatory. 40% discount cannot be used on tobacco.

TUESDAY / LADIES’ NIGHT – Every Tuesday from 6 PM-11PM. Advance booking is mandatory. The offer includes a 2 course  set menu food and unlimited selected drinks for 2 hours only.

THURSDAY / LADIES’ NIGHT – Every Thursday from 7PM-11PM.This offer is available on a first-come, first-served basis at the bar & lounge area only. Guests will receive three complimentary selected drinks. Selected food items are available at a 40% discount. The restaurant reserves the right to refuse entry if no space is available in the bar and lounge area.

SATURDAY BRUNCH – The 1+1 offer is valid on the Premium package only. The 40% discount does not apply to other packages and is valid on à la carte items only. Brunch is served from 2:00 PM to 5:00 PM and includes only the food and beverages listed within the selected package. Any additional items ordered will be charged at à la carte prices. Takeaway of food is not permitted. Guests can order 1 x drink at the time and stock piling drinks before 5pm won’t be accepted.

ALCOHOLIC BEVERAGES – Management reserves the right to refuse further alcohol service to any guest deemed to have consumed excessive amounts. The takeaway of alcoholic beverages or the purchase of alcohol for consumption outside the venue is strictly prohibited. The venue reserves the right to request valid ID. Alcohol will only be served to guests of legal drinking age.

HAPPY HOUR – Available daily from 4:00 PM to 8:00 PM. This offer cannot be combined with any other promotion or discounts. Selected drinks only. Drinks punched before or after this time will be charged at full price. Drinks are served/poured immediately on order.

FOOD & BEVERAGE AVAILABILITY – Menu items and beverage offerings are subject to change based on market availability.

EMIRATES PLATINUM CARD – Accepted; however, it cannot be used in conjunction with any other offer or promotion (including Happy Hour, Entertainer, etc.).

ENTERTAINER – Accepted; however, it cannot be used in conjunction with any other offer or promotion (including Happy Hour, Emirates Platinum Card, etc.)

CANCELLATION POLICY – The restaurant reserves the right to cancel or modify bookings due to unforeseen circumstances.

BEHAVIOR POLICY – The restaurant reserves the right to refuse service or remove guests for inappropriate behaviour.

OUTSIDE FOOD & BEVERAGE – No outside food or beverages are permitted unless agreed in advance.

PROMOTION VALIDITY – All offers are subject to availability and may be withdrawn or amended at any time without prior notice.

ALLERGIES & DIETARY REQUIREMENTS – Guests are advised to inform staff of any allergies or dietary restrictions. While every effort is made to accommodate such requests, the restaurant cannot guarantee a completely allergen-free environment, and cross-contamination may occur.

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